Welcome and prevention protocol

Because safety for you and our staff comes first, we took measures to welcome you the best way we can:


To protect yourself and others from Coronavirus :

  • Respect social distancing
  • When coughing or sneezing, cover your mouth and nose with your arm or use a disposable tissue
  • Wash your hands very frequently or use hydroalcoholic lotion
  • Avoid close contact when greeting people
  • Respect circulation directions in common areas.


Also, we adapted our services for you :

  • Hydroalcoholic lotion will be at disposal
  • Press and magazines will be available on your digital devices
  • Meticulous cleaning measures have been reinforced
  • Common areas have been adapted to respect social distancing
  • Check-in procedures have been adapted to minimize contact and assure you a warm welcome
  • In some cases, signatures may not be requested or necessary to approve food and beverage orders
  • Your room may only be accessible by you and your family on request
  • Cleaning routine may only be done in your absence
  • A meticulous cleaning routine has been defined for common areas
  • Food and beverage will be served by our staff at the door of your room, or to take away.
  • Unfortunately, due to health recommendations, we had to make the decision to close our gym and sauna rooms.


Specific sales conditions :

For any booking made directly with our services (hotel website, mail or phone), our sales conditions are more flexible :

  • Flexible rate :
    • No deposit at the time of the booking
    • Cancellation with no penalties until 24h prior to arrival
    • Modification allowed until 24h prior to arrival upon availabilities.

All these facilities and services may be adjusted according to the governmental recommendations.